Building A Remote Work Culture With Workers

You know remote workers are also on the rise. When these figures continue to increase, managers will be faced with a new problem: developing and sustaining a good remote work culture when the team is spread across a continent. Why is remote work culture important?...

Blackbaud Hack – One More Ransomware Attack

Hackers are getting smarter day by day. Every day we are hearing the news on breaches or cyberattacks on a small scale or a mass scale. Last month we have heard of the Twitter attack and this time it’s a ransomware attack on Blackbaud, a US-based company – the largest...
What Is Edge Computing? (Edge Cloud) And Why It Matters?

What Is Edge Computing? (Edge Cloud) And Why It Matters?

With the tremendous interest in digitization in all vertical industries – 5G is a crucial technology. Edge computing or Mobile Edge Computing is a critical aspect of the 5G network and provides communication service providers with a first-mover advantage in capturing...
Service Level Agreement In Customer Support

Service Level Agreement In Customer Support

What is SLA? A Service Level Agreement (SLA) is a contract between the user and the enterprise which illustrates the expected service requirements such as availability, quality of service, and the allocated duration for the service. Service level agreements are...

What Is A Zero-Day Exploit Preventive Measures?

A Zero-day refers to a newly discovered software vulnerability. A Zero-Day vulnerability in core terms means a flaw. It is a vulnerability in software that is unknown to the developer or unaddressed by those who should be interested in mitigating the vulnerability or...