What Is A Hybrid Workforce And How To Secure Them?

What Is A Hybrid Workforce And How To Secure Them?

Nov 29, 2022

Companies are gradually embracing a hybrid workforce model across a variety of industries: AI (Artificial Intelligence)-powered digital colleagues work alongside their human counterparts and assist them. The global transition to a remote workforce has redefined the...
Intelligence Personas: The Key to Employee Satisfaction

Intelligence Personas: The Key to Employee Satisfaction

Nov 21, 2022

In the post-pandemia world, organizations are fast realizing that employees today just can’t thrive well in highly standardized workplaces. Employees expect their experience as an employer to go as smoothly as they experience as a consumer outside of work....
Building a great IT Helpdesk

Building a great IT Helpdesk

Nov 10, 2022

Agile ways of working have revolutionized the way IT support businesses operate, leading to increased efficiency, flexibility, and customer satisfaction. Traditionally, IT support was often provided using a Waterfall approach, which involved a linear, step-by-step...
How to get Microsoft Defender Health on Mac Fleet

How to get Microsoft Defender Health on Mac Fleet

Nov 1, 2022

Managing Macs for multiple companies gives us the opportunity to work in various environment and detect issues where it occurs first & then implement a solution for all others at the same time. Recently there was a requirement to find if there are MDD instances...

What questions should you ask before signing up for NOC services

Jan 15, 2020

1. Where is the NOC situated, and who is in charge of it? Enquire specifically about the location of the NOC. It has been common practise among NOC providers supporting MSPs to hide the fact because the NOC is not located in the same geographic area as their...