Cross train your Windows team on macOS
Rise of Macs in Enterprise 2020 - 30%2021 - 63%2022 - 40%
Our team has experience working at Helpdesk, Local IT, Level 2, Level 3 & Enterprise Architect for the largest Fashion, Furniture, Shoe & Car brand in Sweden.
We bring this practical knowledge to the table and train your Windows team so you can charge better to your clients, for the same employees.
Helpdesk Training Module - 2 Days
- Introduction to Apple & macOS
- Switching from PC to Mac
- GUI, FileSystem & Apps
- Startup Stages
- File Sharing Protocols
- Connect to a server on Mac
- All apps in Utilities
- IT Tools & Advanced Troubleshooting
- Remote Desktop Connection
- Issues related to all topics above
- Encryption & FileVault
- Installing macOS
- MDM Tools & its purpose
- OS installation & Upgrade
- Profiles & its purpose
- Package Deployment via tools
- Smart Group Deployments
- Remote Wipe Devices
- Apple Business Manager (DEP)
- Troubleshooting on 50 top issues in fortune 500 companies.
Onsite Techie Module - 3 Days
- Introduction to Apple & macOS
- Switching from PC to Mac
- GUI, FileSystem & Apps
- Startup Stages
- File Sharing Protocols
- Connect to a server on Mac
- All apps in Utilities
- IT Tools & Advanced TS
- Encryption & FileVault
- Remote Desktop Connection
- Issues related to all topics above
- WiFi Troubleshooting & Certificates
- Installing macOS in various ways
- MDM Tools & its purpose
- Practice on MDM tools – JAMF, FileWave, Kandji & Intune.
- DEP/ADE Enrollment
- OS installation, Upgrade & Maintenance
- Profiles & its purpose
- DEP & MDM Profiles
- Creation of various profiles
- Package Deployment via tools
- Smart Group Deployments
- Remote Wipe Devices
- Additional Practical Troubleshooting
Mac Admin
Application Packaging – 2 days
- What is a package & how to read it?
- Understanding File System, Daemons, Agents.
- Different types of installers.
- Training on packaging toolkit for the job.
- Hands-on create a simple Application Package?
- Create a payload free package.
- How to create a complex package with custom options?
- Purpose and use of Post Install & Pre Install scripts.
- Best practice for Package creation.
- Packaging without any tool.
- Packaging O365 applications.
- Hands-on & template for 20 packages.
- How to administer Macs using scripts deployed in various forms.
- Becoming a Superadmin & automating daily tasks.
COMPETITIVE ADVANTAGE
Stay ahead of the competition 🚀 with Mac & PC cross skilled workforce.
The Success Journey
Simple Price Options
Grab a Phone & Call Us
We don’t believe in Contact Forms. If you need to discuss how can we add value to your existing Workplace environment, just give us a call.
Yes, we read emails as well, feel free to send in your Request for Proposals on hi@bitsystechnologies.com.
Office (Swedish Speaking)
070-014-1376
Office (English Speaking)
076-007-6698